Last Updated: October 15, 2026
1. Introduction
Welcome to our website. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, contact us, or use our services.
By using our website, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, email address, phone number, company name, and other details you provide through our contact forms, enquiry forms, or Typeform surveys.
- Communication Information: Messages, project requirements, service enquiries, and other information you share with us.
- Technical Information: IP address, browser type, device information, pages visited, referral sources, and general website usage data.
- Cookie and Analytics Information: Information collected through cookies, analytics tools, and similar tracking technologies, subject to your cookie preferences and applicable law.
Please do not submit sensitive personal information through our website forms unless it is specifically required and requested through an appropriate process.
3. How We Use Your Information
We may use the information we collect to:
- Respond to your questions, enquiries, and requests.
- Provide information about our services and prepare quotations or proposals.
- Communicate with you regarding projects, purchases, or service requests.
- Improve our website, user experience, and service quality.
- Understand website traffic and visitor behaviour.
- Manage customer relationships and follow up on enquiries.
- Maintain website security, prevent misuse, and comply with applicable legal obligations.
We will not use your personal information for unrelated purposes without an appropriate legal basis.
4. Third-Party Services
We may use third-party tools to operate, analyse, and improve our website and business services.
HubSpot
We may use HubSpot for customer relationship management, enquiry management, contact forms, and communications. Information submitted through integrated HubSpot tools may be processed by HubSpot in accordance with its own privacy policy.
Google Analytics
We may use Google Analytics to understand how visitors interact with our website, including page visits, traffic sources, and usage patterns. Google Analytics may use cookies or similar technologies to collect information about website usage.
Typeform
We may use Typeform to collect information through online forms, surveys, feedback requests, and enquiry questionnaires. Information you submit through these forms may be processed by Typeform on our behalf.
These providers may process information on servers located outside your country, subject to their applicable terms, safeguards, and privacy practices.
We encourage you to review the privacy policies of these providers for additional information about their data-handling practices.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyse traffic, and understand visitor interactions.
Cookies may be used for the following purposes:
- Essential Cookies: Support core website functionality, security, and navigation.
- Analytics Cookies: Help us understand website traffic and visitor behaviour through tools such as Google Analytics.
- Marketing and CRM Cookies: Where enabled, support marketing measurement, visitor interactions, and customer relationship management through tools such as HubSpot.
You can manage or disable cookies through your browser settings. Where required by applicable law, we will request consent before using non-essential cookies.
Disabling certain cookies may affect some website features or functionality.
6. How We Share Your Information
We do not sell your personal information for money.
We may share information with trusted service providers, including hosting providers, analytics services, customer relationship management platforms, form providers, and technical support providers, when necessary to operate our website and deliver our services.
We may also disclose information when required by law, to protect our rights, to address security issues, or to comply with lawful requests from competent authorities.
Third-party providers are responsible for handling information in accordance with their applicable contractual obligations and privacy policies.
7. Data Retention and Security
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, provide our services, maintain appropriate business records, resolve disputes, and comply with legal obligations.
We use reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction or updating of inaccurate information.
- Request deletion of your personal information.
- Withdraw consent where processing is based on consent.
- Object to or restrict certain processing activities where applicable.
- Opt out of marketing communications.
Some requests may be subject to legal, contractual, or record-retention requirements.
9. How to Request Data Deletion
If you would like us to delete your personal information or update your details, please contact us using the email address provided below.
Please include your name, contact details, and a description of your request. We may need to verify your identity before processing the request.
We will review and respond to your request within the timeframe required by applicable law. If certain information must be retained for legal, security, or legitimate business purposes, we will explain any applicable limitations where appropriate.
You may also need to contact a third-party provider directly regarding information it processes independently under its own privacy policy.
10. Third-Party Websites
Our website may contain links to external websites or third-party services. We are not responsible for the privacy practices, security, or content of those external websites.
We recommend reviewing their privacy policies before sharing personal information.
11. Children’s Privacy
Our website and services are not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
12. International Data Transfers
Some of our third-party service providers may process information outside India or your country of residence. Where applicable, we will take reasonable steps to ensure that such processing is carried out in accordance with relevant legal requirements and appropriate safeguards.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or legal requirements.
Any updates will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.